Updated: 10/10/2024
Jess and Bev Candles is committed to ensuring the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, https://jessandbevcandles.com, and the choices you have regarding your information.
Information We Collect
When you visit jessandbevcandles.com, we collect certain information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, the websites or search terms that referred you to us, and how you interact with jessandbevcandles.com. We refer to this as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
- Log files: Track actions on the website and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record how you browse jessandbevcandles.com.
Additionally, when you make or attempt to make a purchase through jessandbevcandles.com, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to:
- Fulfill any orders placed through jessandbevcandles.com (including processing payment, arranging for shipping, and sending invoices or order confirmations).
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising related to our products or services, in line with your preferences.
We use the Device Information to:
- Screen for potential risk and fraud (especially your IP address).
- Improve and optimize jessandbevcandles.com by analyzing customer interactions and measuring the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your information as described above. We also use Google Analytics to understand how customers use jessandbevcandles.com. You can learn more about how Google uses your Personal Information here. To opt out of Google Analytics, visit this link.
Additionally, we may share your Personal Information to comply with laws and regulations, respond to lawful requests, or protect our rights.
Your Rights
If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the information below.
If you are a European resident, we process your information to fulfill contracts (such as orders placed through jessandbevcandles.com) or pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order, we will retain your Order Information for our records unless you request that we delete it.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
support@jessandbevcandles.com